Privacy Policy
Last updated: May 2026
NoDesk ("we", "us", "our") operates the nodesk.io platform. This policy describes how we collect, use, and protect your information.
Information We Collect
When you use NoDesk, we may collect:
- Account information: Name, email, and company name provided when your account is created.
- OAuth/API tokens: Access, refresh, or API tokens from connected services (Jobber, QuickBooks Online, Facebook, BoldTrail). These are encrypted at rest and used solely to operate your AI agent.
- Usage data: Logs of webhook events, OAuth connections, and agent activity for troubleshooting and audit purposes.
How We Use Your Information
- To authenticate and maintain connections to your third-party accounts.
- To operate your Hermes AI agent on your behalf.
- To troubleshoot issues and improve our service.
- To communicate with you about your account.
Third-Party Services
We integrate with the following services. When you connect an account, we access only the data scopes you authorize:
- Jobber — field service management data (jobs, clients, invoices).
- QuickBooks Online — accounting data (invoices, payments, customers).
- Facebook — lead ads data and page management.
- BoldTrail — real estate CRM lead/contact data when authorized or token-connected.
We do not sell your data to third parties.
Data Security
OAuth tokens are encrypted using industry-standard encryption before storage. We use HTTPS for all data transmission. Access to production systems is restricted and audited.
Data Retention
We retain your data for as long as your account is active. When you disconnect an integration or request account deletion, associated tokens are revoked and removed from our systems.
Your Rights
- Disconnect any integration at any time through your connection portal.
- Request a copy of data we hold about you.
- Request deletion of your account and all associated data.
Data Deletion
To request data deletion, email support@nodesk.io or visit our data deletion page. We will process deletion requests within 30 days.
Contact
For questions about this policy, contact us at support@nodesk.io.
Changes
We may update this policy from time to time. Changes will be posted on this page with the updated date.